2020’s music festival season is traveled south, quick. After Austin canceled its long-running annual South to Southwest (SXSW) celebration because of worries over the spread of coronavirus, the organization behind the celebration is presently declining to refund a huge number of ticket purchasers for their buys.
As per SXSW’s terms and conditions of participation, their strict no-refund policy states, “Any payments made to SXSW are not refundable for any reason, including, without limitation, failure to use Credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases.”
Because of the cancellation, the celebration additionally laid off 33% of its workers, a decision alluded to as “the only way to stop the bleeding” by a source to the Austin Chronicle.
“We are devastated to share this news with you,” conference organizers wrote in a statement on the SXSW website. ”The show must go on’ is in our DNA, and this is the first time in 34 years that the March event will not take place. We are now working through the ramifications of this unprecedented situation.”
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